Our Most Recent Service Reviews
Our Customers Say It Best!
When it comes to our customers we go above and beyond of what they expect when hiring a plumber. As a local and family owned business we aim to provide old school values to newer plumbing methods so that our customers get the best possible service in a manner that prioritized customer satisfaction. If you are looking for a plumber, check out our past client reviews here and contact us today knowing you are in the best possible hands.
Unfortunately, they did NOT "do it right". We have a low pressure cold water issue from only one of our faucet in the bathroom. The plumber checked and said it was caused by the shut-off valve. We spent $300 to change it with an additional extended pipe ...to the valve that he suggested to finish his job. That did not solve the issue, and then he said the faucet was blocked. I purchased and installed a new faucet. The same problem was still there. We contacted another plumber. It turned out that is a pipeline problem within the wall, which should be responsible for our H.O.A., not us. We spent hundreds of dollars, and none of them solved the problem due to their worng determinations.
This should be the worst plumbing company I have ever used: The service I asked for was just to flush my tankless water heater. Reasons for my review: 1. Missed the 1st appointment, delayed the 2nd appointment for a few hours. It's ridiculous to keep us ...waiting and waiting. Your time is precious, so is ours. 2. The technician was trying to use scare tactics for me to replace my tankless water heater for $5,400. The cost of a similar brand new tankless water heater is about $1,200. You make your own judgement if they were doing a price gouging.
The technician, Robert, was very competent. He explained everything clearly. He was able to handle a unique relocation. He worked quickly, but had time to converse. Very enjoyable experience.
Dakota was very efficient and repaired my toilet which was constantly running. He was great.
Best experience I think we've had in an urgent situation. Response from dispatch was fantastic and service was prompt.
Dakota was very respectable and very informative. Great customer service. We did not use the services as of yet but will soon.